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Dial KPI for performance

US-based Operational performance management launches its first Asia Pacific offices in Brisbane and Perth.

myDIALS offers the first performance management solution to effectively link and immediately present operations and business metrics as they change. The software surpasses the capabilities of current dashboard technology and provides an alternative to costly and resource-intensive business intelligence systems by placing the ability to visualise and analyse KPIs directly in the hands of decision makers.

By combining business and operational Key Performance Indicators (KPIs) from heterogeneous systems, myDIALS delivers on-demand, actionable metrics and associated Key Performance Drivers (KPDs) to optimise decision making, drive aligned behaviour and support company goals.

myDIALS has also appointed Jeremy Bolton as Sales and Marketing Manager for Australia. Operating from the new Brisbane office, Bolton will be responsible for development of the company’s distribution partnerships and for new customer business. The initial focus will be on the augmentation of customer support infrastructure, engagement of key sales and technical personnel, and the development of comprehensive alliance partner programs. Product development of the offering for myDIALS’ global customers is being performed by a research and development team based in Perth and Brisbane.

“Companies do not currently have an easy way to combine business and operations metrics in order to determine how they’re performing. They turn to spreadsheets, which inevitably lead to conflicting metrics, and rely on business analysts, who prepare static, periodic reports. More than ever they need consistent, trusted metrics delivered in a timely manner.

“myDIALS is raising the standard on true performance improvement with a cost-effective, easily deployable solution for decision makers throughout the organisation. I’m excited to be part of the company that can provide these much needed solutions,” said Bolton.

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