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Customisation in a SNAP

Moore Industries launches SNAP, a new service to meet unusual signal interface needs.

Special Needs And Products debuts this month, and provides customers with customised solutions to meet unusual signal interface needs in industrial process control, systems integration and factory automation applications.

Most product needs can be met with a standard instrument. However, the company developed SNAP to solve the problems customers sometimes face when they need something very specific and unique to their operation. The SNAP product team of applications engineers is on hand to evaluate unique customer signal interface requirements, and recommend a Moore Industries solution when a customer needs a signal interface instrument that’s a bit different, a lot different, or something that they just can’t get anymore.

The SNAP service aims to fill the hole when it comes to updating instruments, replacing instruments and supplying a signal interface solution when an off-the-shelf instrument is not available. Typical modifications include special instrument functions, such as non-standard signal inputs and outputs, non-standard power ranges, computing and math functions, alarm trip modifications, and more. In addition to custom orders for specialty instrument functions, SNAP engineers will work with customers to develop special and OEM instrument housings and enclosures, special and custom mounts and connectors, as well as special and custom temperature sensors and thermowells.

Though the SNAP service debuts this month, Moore Industries has been building such specials for customers over the past 40 years. Over the years, thousands of specials have been developed to meet specific customer needs. However, the need is increasing. “We are getting more requests than ever for specials,” says Leonard Moore, president and CEO. “It may be because many instrument suppliers have moved their manufacturing offshore and can no longer respond to customer requests. Because we design and build our products in the same building near Los Angeles, our application engineers can talk to manufacturing and create whatever customers need in a very short time.” Therefore, whatever the signal interface need may be, SNAP is an incredible tool for evaluating the appropriate solution.

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